Shipping Policy

Processing Time
Our minimum order size is one full container load. Processing time depends on the order volume and season. For a single container, preparation typically takes from a few days up to 2 weeks. For large orders (10+ containers), a schedule must be agreed in advance to ensure timely production and shipping.

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Shipping Methods
We work with trusted logistics partners to deliver orders by land and sea, using shipping containers or trucks depending on the order size and destination.

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Shipping Areas
We ship across the EU, internationally outside the EU, and to the USA.

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Shipping Costs
Shipping costs vary based on season, destination, and order volume. The final shipping price will be added to your order and shown for your approval before dispatch.

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Customs & Duties
We can handle customs clearance on your behalf if requested. Otherwise, customers may choose to manage this process independently.

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Insurance
Goods can be insured upon request. Insurance is optional and decided by the customer prior to shipping.

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Damages & Issues
We take great care to ensure your products are securely packed and shipped. Customers may reject a shipment only with clear and verified evidence of damage or error.

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Delivery Times
Delivery times depend on the shipping method, order size, and destination. Transit time will be confirmed during the order process.